TNNS Head Privacy Policy
Last updated: October 21 2025
1. Overview
TNNS Head is a brand operated by Tennis Head LLC, a California limited liability company (“Tennis Head,” “TNNS Head,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile applications, and related services (collectively, the “Service”).
By using the Service, you agree to this Privacy Policy and our Terms of Service.
2. Information We Collect
Information You Provide
- Name, email address, birthday, gender, and location
- Uploaded videos or other training content
- Optional player association or coach contact information
Automatically Collected Information
- Device details, IP address, cookies, and usage activity within the Service
- Session data used for analytics, security, and service improvement
Child Accounts
If a parent or guardian invites a child to use the Service, we collect the child’s name, email, and uploaded training videos as part of the account setup managed under parental consent.
3. How We Use Information
We use personal information to:
- Create and manage accounts
- Provide and improve the Service and its features
- Deliver video analysis and personalized insights
- Send service updates, newsletters, and marketing emails (which you can opt out of anytime)
- Respond to support and deletion requests
- Comply with legal obligations
User-generated content (such as videos) is used only within the platform and never sold, publicly displayed, or used for marketing without your permission.
4. AI Features
Our Service may process certain content through AI technologies provided by third parties, including but not limited to OpenAI, Anthropic, Google, and others.
These systems help analyze video performance or generate recommendations.
Use of AI features is also subject to those providers’ privacy policies and terms, which may update independently of ours.
We do not build our own AI models and do not sell or share user data for AI model training outside the Service.
5. Sharing of Information
We may share information with trusted service providers that help us operate the Service, including:
- Hosting and infrastructure providers
- Authentication and account-management tools
- Payment processors
- Analytics providers
- AI technology partners
These providers may only use data to perform services on our behalf and are bound by confidentiality and data-protection obligations.
We do not sell or rent personal information.
6. Parental Rights and Child Privacy
Parents or legal guardians must provide verifiable consent before a child under 13 uses the Service.
Parents may review or delete their child’s information at any time by contacting legal@tnnshead.com.
We comply with the Children’s Online Privacy Protection Act (COPPA) for all child accounts.
7. Data Retention and Deletion
We retain personal information for as long as necessary to operate the Service or meet legal requirements.
Users or parents may request deletion of their account and data at any time by emailing legal@tnnshead.com.
8. Cookies and Tracking
We use standard cookies and similar technologies to operate the Service, keep users logged in, and measure performance.
You can disable cookies through your browser, but some features may not function properly.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
No security system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
10. Your Rights (U.S. Residents)
If you are a California resident, you may request to know, correct, or delete your personal information by contacting us at legal@tnnshead.com.
We will verify and respond consistent with the California Consumer Privacy Act (CCPA/CPRA).
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our website. Continued use of the Service means you accept any updates.
12. Contact
Questions or privacy requests should be sent to: legal@tnnshead.com